Shipping & Returns
Processing Time
Each item is handcrafted for you after receiving your order. Processing time is needed prior to shipping - approximately 2 – 4 business days.
​
Shipping Policy
After processing, orders are prepared to ship on business days - Monday through Friday, Eastern Standard Times, and excludes holidays observed by the Post Office: New Year’s Day, Martin Luther King Jr. birthday, Presidents’ Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving and Christmas. We ship within the United States. Once shipped, in the United States orders typically take 3 - 5 business days​.
​
Returns / Exchanges
Policy
Since our items are made to order, we cannot accept exchanges or returns.
​
Damages / Issues
We take great care to create and package your order. Please inspect your order within 7 days of delivery. Contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can assess the issue and work with you on a resolution.